FAQ

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Popular FAQ

We’re willing to answer you FREQUENTLY ASKED QUESTIONS.

  • 1. What’s your MOQ(minimum order quantity)?

    Stock product:1 roll
    Not stock or customized product:400 square meter/color

  • 2.What’s your price?

    No matter EXW,FOB,CNF,CIF,DDU,DDP prices are all acceptable for us.
    The specific price is determined based on the quantity and requirements of your actual order. Please consult the sales staff at that time.

  • 3. Can you supply the relevant documents?

    YES,sure.We are required to provide all documents upon your request,such as commercial invoice,packing list,bill of lading,certificate of origin,Insurance policy,certificates of analysis / conformance etc.

  • 4. What kinds of payment methods do you accept?

    Our payment term is 30% deposit paid by T/T and the balance 70% paid by T/T against the copy of the bill of lading.

  • 5. What is the average delivery time?

    Samples:1-2 days will be delivered out by DHL/FEDEX/UPS express.
    Stock products:2-5 days since receiving the deposit.
    Not stock or customized products:5-10 days since receiving the deposit.
    Please note:Our factory reach a daily production volume of 30,000 square meters and a yearly production volume of 5.5 million square meters.The color from our E-catalogs are full in stock.

  • 6. Can you also provide the floor accessories?

    Yes,we provide installing tools, adhesive, welding rod, skirting, copping/capping strip, handrail,etc.
    We are willing to offer our customers one-stop service.

  • 7. How Do You Guarantee Quality Of Your Vinyl Flooring?

    Production is strictly controlled from by the QC team based on European standards, passed CE certification and multiple SGS test reports.

  • 8. Can You Produce According To Customers' Design ?

    For sure.We are the professional manufacturer ,OEM AND ODM are both welcome .
    We can even design and offer the sample books with your own logo to help your promotion.
    We believe that if you can sell well, and then we must sell well too.